Is your service strategy viable? Author Thomas E. Lah has developed a unique service strategy evaluation process that subjectively and objectively reviews the viability of your service strategy. This process has been used by both large and small companies to determine where their service strategy was inconsistent, incomplete or fatally flawed. Target Audience A Service Strategy review should be conducted with the senior management team or the senior services management team.   Deliverables The evaluation process will result in the following tangible deliverables:: Service Strategy Evaluation Summary Report: This report will document the values of the nine critical variables that impact strategy viability. The report will also provide analysis on strategy stress points. Strategy Stress Rating: An objective rating that assesses how "stressful" the current strategy is to the organization. Length If the required business information is available, an effective strategy review can be conducted in two days. Thomas Lah, Ltd. can also be engaged to collect any critical data that is required to complete the review. Order To discuss this service, please call: 614-899-9427 or email services@thomaslah.com.