Analysis Services:

NEW: Service Strategy Evaluation These are services designed to help a management team structure their PS business for profitability and success. Areas for Analysis include: Business Parameters Reviewing and setting key parameters for the PS business unit. Parameters to be set include mission for PS, target financial model, and strategic objectives. Solution Portfolio Creating a solution portfolio that is aligned with company objectives and meets financial objectives is critical to the long-term success of PS at a product company. This analysis process helps identify and evaluate the solution set so you can make the right investments. Organizational Design For PS to successfully enter the company mix, the field and corporate organizations need to adjust. This analysis focuses on optimizing the overall organizational structure to effectively sell and deliver "solutions" to customers. Key areas reviewed include: Organizational Interfaces Organizational Structure Roles and Responsibilities Departmental Processes Departmental Metrics

Implementation Services:

These are services that provide product companies with direct assistance as they ramp up their professional service capabilities. Implementation services include: Development and implementation of consultant training programs Development and implementation of operating processes Development of engagement frameworks for target solutions Also, product companies may like to "ease" into the consulting business. To delay significant investments in senior management talent to run PS, a product company can employ a part-time PS Director to manage the business until it reaches a level that warrants fulltime management attention.