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Workshops are presentations and discussions designed to educate employees on key concepts of building professional services. Sample topics include:

  • Functional overview of a Professional Services organization
  • Organizational Design
  • Key PS Metrics
  • Key planning parameters for the PS business unit
  • Solution Portfolio Management
  • Unique issues faced by PS when part of a product company
  • Sample business models
  • Current services landscape

Target Audience

Workshops can be beneficial to small senior management teams or large groups of employees. Typically audience members include:

  • Executive staff of product company
    • VP of Services
    • VP of Sales
    • VP of Marketing


  • All employees of a professional services business unit at a product company

Benefits

Workshops are an excellent vehicle to rapidly introduce concepts and terminology to employees. Key benefits include:

  • Improving employee understanding of professional service business
  • Review and agreement on common terminology
  • Awareness of industry practices

Deliverables

Workshops are delivered by senior managers that have personally been involved in the process of establishing a professional services business at a product company. Beyond the presentations, the audience will receive:

  • Soft copy of all presentation materials
  • Direct access to presenters after the workshop for follow up questions
  • Links to additional resources

Length

Workshops are typically scheduled to last from 1 to 3 days, based on the number of topics that are presented.

Order

To order this service, please call: 614-284-0375 or email thomas@thomaslah.com.






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