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Thomas has
held many roles in both
Professional Services and I/T
over the past sixteen years.
Previous roles include Director
of Solutions Engineering,
Business Development Director,
Regional Sales Director, and
Senior I/T Development Manager.
Thomas currently consults with
companies to establish or
improve their professional
services organization. Clients
over the past six months include
Antares Management Solutions,
Convergys Inc,
Hitachi Data Systems,
IKON Office Solutions,
Lucent Technologies, and
Genesys Labs.
In the Spring
of 2004, Thomas was invited to
China by Zhejiang University to
lecture on the topic of building
professional services.
Building Professional Services:
The Sirens' Song has been
adopted by several Chinese
companies, including
Lenovo, one of the largest
technology companies in China.
 |
Thomas in the
lobby of Lenovo's corporate
headquarters, Beijing, China. |
Thomas is also
actively engaged with
The Ohio State University to
host an executive education
program focused on frameworks
and strategies to successfully
build professional services at
product-centric companies. In
2003, he was recognized in the
Fisher College Annual Report
for his dedication to the topic
of building service
organizations.
Previously, Thomas was Director of Solutions Engineering at Silicon Graphics where his team was responsible for developing and launching consulting solutions on a global basis. While at SGI. Thomas was part of the management team that grew professional services from $0 to $150 million in four years.
He received an undergraduate degree in Information Systems and holds an MBA from the Fisher College of Business at The Ohio State University.
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